![]() ![]() ![]() They told us there was nothing that they could do and that we would need to call the day of our reservation to make sure we could extend the late arrival check in.įast forward to the day of check in, we call that morning asking if they will hold our room past 10:30 pm since there is no possible way of getting there by that time, they extend it to 11:30pm. Luckily, my husband and I saw this fine print and called the hotel to let them know that our flight was landing in Chicago at 9:00 pm CST and by the time we got the rental car and with the time zone change, we would not be making it before 10:30pm EST. Let me start off by saying, if you plan on staying at this hotel and checking in after 10:30pm the day of your check in, do not bother, they will give your room away and be offered to be put up at some motel down the street. If I could give this place negative stars I would.
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